Last updated: April 1st 2025

Welcome to Fento. These Terms and Conditions (“Terms”) govern your use of our website, www.fentolife.ca (“Site”), and any purchases made through our store. By accessing the Site or placing an order, you agree to be bound by these Terms. Please read them carefully.

1. Who We Are

Fento is a registered Benefit Company in British Columbia, Canada. We create sustainable fashion and operate with a commitment to social and environmental responsibility.

2. Use of the Website

You agree to use this website for lawful purposes only. You may not use it to post or transmit material that is harmful, infringing, misleading, or otherwise objectionable.

3. Intellectual Property

All content on this site—including images, text, graphics, logos, and designs—is the intellectual property of Fento or our partners. You may not copy, reproduce, or use any content without our prior written permission.

4. Product Information

We make every effort to display product colors and details accurately. As Fento pieces are produced in small batches, slight variations in color or fabric texture may occur. Product availability and pricing are subject to change without notice.

5. Orders & Payment

All orders are processed securely via our selected payment platforms. Prices are listed in Canadian Dollars (CAD) and include applicable taxes based on your location. Full payment is required at the time of purchase, including for pre-orders.

6. Pre-Orders

By placing a pre-order, you acknowledge that the product is not yet available and will be delivered during the specified estimated shipping window. For more details, see our Pre-Order Policy.

7. Returns & Refunds

Please refer to our Return Policy for detailed information on returns, exchanges, and refund conditions.

8. Limitation of Liability

To the fullest extent permitted by law, Fento is not liable for any damages arising from the use or inability to use this site, or from any product purchased from us. This includes, but is not limited to, indirect, incidental, or consequential damages.

9. External Links

Our site may contain links to third-party websites. These are provided for convenience only. We are not responsible for the content or practices of these external sites.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the site after changes means you accept the new Terms.

11. Contact

If you have any questions about these Terms, please contact us at:

support@fentolife.ca